Swayam Central

Supply Chain Management

By Dr. P. Chitramani   |   Avinashilingam Institute for Home Science and Higher Education for Women
It is the question that needs to be answered and understood before you choose this course. Imagine you are buying a computer, what do you look for and want, you look for “Intel inside”, Standardized configurations and Compatibility but buy a less expensive computer that is unique and “just for myself” one.
In today’s hypercompetitive market space, supply-side Commoditization and demand-side customization is the challenge faced by many organizations. 
So how can a Corporate meet this expectation of a customer that is you?
The experience of successful brands indicates that they integrate business processes of demand management and supply chain management to customer life cycle.
So, supply chain management is a core activity that has a high impact on efficiency and productivity in an organization.
The other questions you would like to get answers for would be
1. At what level of management or which functional manager should have knowledge of the supply chain?
The knowledge of the supply chain is essential for all managers as it integrates all business processes that start from receiving inbound products to shipping outbound orders 
2. Is supply chain management applicable for only large- scale organizations? 
No, it is applicable for all organizations and the best supply chain practices can be learnt from Mumbai Dabbawalas.
So, my dear learners, I welcome you all as future Entrepreneurs and Managers to the course in supply chain management.

Learning Goals:
The learning goals are to 
1. Understand the tactics to manage the interactions of the business functions 
2. Gain insights on demand management function and its integration with the supply chain.
3. Strategize on the enterprise knowledge and resources across the supply chain activities.
Course objectives:
The objective of the course is to impart knowledge and competencies for:
1. Designing supply chain strategies.
2. Recognizing supply chain integration to support products in the various product life cycle.
3. Balancing logistics, manufacturing and inventory policies with demand and customer satisfaction.
4. Leveraging organizational capabilities and resources across supply chain business processes. 
5. Designing lean but agile supply chains that integrate green initiatives.
6. Implementing e-supply chain management systems. 
Topics covered:
Supply chain management practices and strategies.
Integrated model of Customer Life Cycle, Demand Management, and Supply Chain Management.
Supply chain forecasting - techniques and tools. 
Supply chain processes (procurement and sourcing transportation and distribution, inventory management, manufacturing, and operations).
Integration of supply chain processes. 
Leveraging cost and risk through supply chain management systems
Lean and agile supply chain models 
Green supply chain initiatives and practices  
Supply chain management systems and its integration with enterprise resource planning and Customer Relationship Management.
The learning experience will include lectures, case studies, simulated games, and exercises. 
I welcome you all to be a part of this learning to gain insights and Competencies in Supply Chain Management and be successful in implementing it in your future organizational activities.

Learners enrolled: 2695


Course Status : Ongoing
Course Type : Core
Duration : 15 weeks
Start Date : 13 Jan 2020
End Date : 30 Apr 2020
Exam Date : 09 May 2020
Enrollment Ends : 08 Mar 2020
Category :
  • Management Studies
  • Level : Postgraduate


     Weekly Plan
    Week 1   Weekly Lecture Topics                                                    
            Supply Chain Management Practices and Competitiveness
    W1.I.Supply Chain Management Introduction
    W1.M1. Supply Chain Management (SCM): Meaning, Practices and Strategies
                  W1.M1.A – Supply Chains
          W1.M1.B – Integrated Supply Chain Management 
          W1.M1.C – Supply Chain – Goals and Objectives                                                              
    W1.M2. Supply Chain Performance, Strategic fit and Competitive advantage
          W1.M2.A – Business Environment and Supply Chain Competitiveness 
          W1.M2.B – Strategic Supply Chain Management  
            W1.M2.C – Drivers and Challenges of Supply Chain
    W1.C.Conclusion    Weekly Assessment - MCQ
    Week 2 SCM Models and Strategies
    W2.I.SCM Models and Strategies
    W2.M3. Integrated Model of Customer life cycle, Demand Management and SCM
        W2.M3.A -Customer Life Cycle and Supply Chain 
        W2.M3.B -Demand Chain Management
        W2.M3.C.-Digital Integration, Value Systems and Cross Functional Relationships
     W2.M4. Supply Chain Models
        W2.M4.A – Performance Management and Supply Chain Models
        W2.M4.B – SCOR Model
        W2.M4.C – Supply Chain Models
    W2.M5. Push and Pull Strategies in Supply Chain Management 
        W2.M5.A – Process view of Supply Chain
        W2.M5.B – Push and Pull Supply Chain
        W2.M5.C - Push and Pull Supply Chain  Strategies
    W2.C.Conclusion Weekly Assessment - MCQ

    Week 3 Co-ordination and Sustainability
    W3.I.Co-ordination and Sustainability in Supply Chain           Weekly Assessment - MCQ Assignment -1 
    W3.M6 Supply Chain Co-ordination
         W3.M6.A – Co-ordination in Supply Chain Management 
         W3.M6.B – Bullwhip Effect
         W3.M6.C – Supply Chain Co-ordination Mechanisms
    W3.M7. Sustainability in Supply Chain
         W3.M7.A – Sustainability in SC
         W3.M7.B - Ways to make SC Sustainable
         W3.M7.C – Triple Bottom Line

    Week 4 Demand Forecasting and Planning
    W4.I.Demand Forecasting and Planning - Intro 
        W4.M8. Demand Forecasting in Supply Chain    
        W4.M8.A – Demand Forecasting
        W4.M8.B – Forecasting Methods
        W4.M8.C - Steps in Forecasting 
    W4.M9. Aggregate Planning in Supply Chain
        W4.M9.A – Aggregate Planning
        W4.M9.B – Aggregate Planning Strategies
        W4.M9.C - Aggregate planning - An example
    W4.M10. Managing Supply and Demand
        W4.M10.A – Managing Supply and Demand
        W4.M10.B – Approaches in Supply Management
        W4.M10.C – Approaches in Demand Management
    W4.C.Conclusion Weekly Assessment - MCQ 

    Week 5 Inventory Management in Supply Chain
    W5.I. Inventory Management in SCM – Intro
    W5.M11. Inventory Management – Economies of Scale in Supply Chain  
        W5.M11.A – Cycle Inventory and Supply Chain
        W5.M11.B – Impact of Economies of Scale on Cycle Inventory
        W5.M11.C - Impact of Quantity Discount on Cycle Inventory in SC
    W5.M12. Managing Uncertainties in Supply Chain inventory
        W5.M12.A – Supply Chain Uncertainties on Safety Stock
        W5.M12.B - Replenishment Policy on Safety Stock
        W5.M12.C – Impact of Aggregation on Safety Inventory
     W5.M13. Optimal level of Product Availability
        W5.M13.A – Product Availability
        W5.M13.B – Methods in Determining Product Availability
    W5.C.Conclusion Weekly Assessment - MCQ

    Week 6 Financial Evaluation, Pricing and Revenue Management in Supply Chain
           W6.I. Financial Evaluation, Pricing and Revenue Management In Supply Chain –Intro 
           W6.M14.Financial Evaluation of Supply Chain Decisions
           W6.M14.A – Supply Chain Design : Evaluation of Cash Flow Using NPV         
           W6.M14.B - Intra Company Transfers and Transfer Pricing Methods
           W6.M14.C - Evaluation of Intra Company Transfers Using Transfer Pricing
    W6.M15. Pricing and Revenue Management in Supply Chain
           W6.M15.A - Aspects of Cost Savings for Pricing and Revenue Management in Supply Chain  
           W6.M15.B - Value Added and Non - Value Added Activities in Pricing and Revenue Management
           W6.M15.C - Activity Based Costing in Pricing and Revenue Management 
    W6.M16. Pricing and Revenue Management in Supply Chain – Specific Industrial   Sectors
           W6.M16.A - Pricing - Customer Segments
           W6.M16.B - Pricing - Perishable Goods
    W6.C.Conclusion Weekly Assessment - MCQ  Assignment - 2

    Week 7 Performance, Control, Risk Management and Seamless Supply Chains    
              W7.I. Performance, Control, Risk Management and Seamless Supply Chains–Intro
           W7.M17.Performance Measurement and Controls in Supply Chain
              W7.M17.A - Supply Chain Performance Measurement and Control Mechanism 
              W7.M17.B - Supply Chain Performance and Control - Throughput Dollar Days [TDD]
              W7.M17.C - Supply Chain Performance and Control - Inventory Dollar Days [IDD]
          W7.M18 Supply Chain Risk Management
              W7.M18.A - Information and Money Flow Disruptions and Risk Management Strategies 
              W7.M18.B - Material Flow Disruptions and Risk Management Strategies
         W7.M19 Key Business Processes for Seamless Supply Chain
               W7.M19.A - External Integration Strategies in the Supply Chain
               W7.M19.B - Supply Chain Maturity Reference Model
    W7.C.Conclusion Weekly Assessment - MCQ

    Week 8 Supply Chain Globalization and Service Supply Chains
         W8.I - Supply Chain Globalization and Service Supply Chains- Intro
           W8.M20. Supply Chain Globalization
                W8.M20.A - Importance of Supply Chain Globalization
                W8.M20.B - Supply Chain Globalization in Manufacturing and Service Sector
                W8.M20.C - Co-ordination of Global Supply Chain
            W8.M21. Purchasing in Global Supply Chain
               W8.M21.A - Fundamentals of Purchasing in Global Supply Chain
               W8.M21.B - Global Purchasing Trends
               W8.M21.C - Purchasing in Global Supply Chain- Critical Success Factors
           W8.M22. SCM in Service Sector
               W8.M22.A - Supply Chain Management Practices
               W8.M22.B - Service Supply Chain
               W8.M22.C - Significance of SERVQUAL in Supply Chain
    W8.C.Conclusion Weekly Assessment - MCQ

    Week 9 Manufacturing Process Integration, Matching Supply Chain and Products, Business Model for Outsourcing
        W9.I. Manufacturing Process Integration, Matching Supply Chain and Products, Business Model for Outsourcing - Intro 
            9.M23. Manufacturing Process Integration  
                 W9.M23.A - Internal Integration
                 W9.M23.B - Manufacturing Process Integration and Enterprise Resource Planning 
                 W9.M24. Matching Supply chain with Products
                 W9.M24.A - Functional and Innovative Products
               W9.M24.B - Matching Functional and Innovative Products with Supply Chain
    W9.M25. Business Models and Sourcing
                 W9.M25.A - Outsourcing Business Model : Make or Buy Decision
                 W9.M25.B - Supplier Segmentation Matrix and Outsourcing Strategies
    W9.C.Conclusion Weekly Assessment - MCQ  Assignment - 3

    Week 10 Facility Decision, Location Planning, Transportation and Warehousing in SCM
          W10.I. Facility Decision, Location Planning, Transportation and Warehousing in SCM - Intro
           W10.M26.Facility Decisions and Location Strategy
                 W10.M26.A - Factors affecting Facility Network Design Decision
                 W10.M26.B - Impact of Network Decision and Framework for Facility Design Network Decision   
                 W10.M26.C - Analytical Methods for Evaluating Locations
          W10.M27. Transportation and Warehousing Decisions
                 W10.M27.A - Role and Principles of Transportation in a Supply Chain
                W10.M27.B - Transportation Modes and Economies
                W10.M27.C - Warehousing : Objectives, Types and Strategy
    W10.C.Conclusion Weekly Assessment - MCQ 

    Week 11 Integrated Logistics, Procurement Management and Mass Customization in SCM
           W11.I. Integrated Logistics, Procurement Management and Mass Customization - Intro
           W11.M28. Integrated Logistics Management      
                 W11.M28.A - Concepts and Components of Integrated Logistics Management
                 W11.M28.B - Activities of the Integrated Logistics Systems
                 W11.M28.C - Barriers and Factors Affecting Integrated Logistics Systems
           W11.M29. Procurement Management
                 W11.M29.A - Strategic Importance of Procurement Management in Supply Chain
                 W11.M29.B - Strategic Sourcing
                 W11.M29.C - Purchase Process
          W11.M30. Mass Customization in Supply Chain
                 W11.M30.A - Mass Customization and Approaches
                 W11.M30.B - Supply Chain Management and Strategies
              W11.M30.C - Challenges of Mass Customization and Customization Strategies
    W11.C.Conclusion Weekly Assessment - MCQ

    Week 12 Agile, Lean and Green Supply Chain Management
      W12.I. Agile, Lean and Green Supply Chain Management - Intro
              W12.M31. Agile  Supply Chain Management
                 W12.M31.A - Agile Organizations and Strategic Importance
                 W12.M31.B - Agile Supply Chain Management Practices
              W12.M32. Lean Supply Chain Management
                 W12.M32.A - Lean Supply Chain Management Practices
                 W12.M32.B - Leagile Supply Chain Management
             W12.M33. Green Supply Chain Practices
                 W12.M33.A - Green Supply Chain: Drivers and Practices
                 W12.M33.B - Relationship Model, Green Supply Chain, Lean Supply Chain and
                                  Organization Performance
     W12.C.Conclusion                                     weekly Assessment - MCQ

    Week 13 Supply Chain Management for e-Commerce and Digital Supply Chains
          W13.I. Supply Chain Management for e-Commerce and Digital Supply Chains – Intro
             W13.M34. Service response logistics and supply chain management in e- business               
                 W13.M34.A - Supply Chain Models for e-commerce
                 W13.M34.B - Supply Chain for e-commerce: Challenges and Solutions
                 W13.M34.C - Supply Chain for e-commerce: Reverse Logistics and Refund Policy   
            W13.M35. Information Technology in Supply Chain
                  W13.M35.A - IT and its Role in SCM
                  W13.M35.B - Digital Supply Chain
                  W13.M35.C - IT enabled Supply Chain Transformation
    W13.C.Conclusion Weekly Assessment - MCQ 

    Week 14 Supply Chain Analytics and Predictive Analytics for SCM
    W14.I. Supply Chain Analytics and Predictive Analytics for SCM- Intro
           W14.M36. Supply Chain Analytics
                  W14.M36.A - Business Analytics: Concepts and Components
                  W14.M36.B - Supply Chain Analytics: Portfolio and Characteristics
                  W14.M36.C - Supply Chain Analytics: OLAP Operations
         W14.M37.Planning and Predictive Analytics for Supply chain
                 W14.M37.A - Predictive Analytics
                 W14.M37.B - Predictive Analytics Models
                 W14.M37.C - Application of Predictive Analytics in SCM
    W14.C.Conclusion Weekly Assessment - MCQ 

    Week 15 Business Analytics for Supply Chain Optimization, Fuzzy Logic,Blockchain Technology, and Supply Chain Integration  

    W15.I. Business Analytics for Supply Chain Optimization, Fuzzy Logic, Blockchain Technology, and Supply Chain Integration - Intro
      W15.M38. Business Intelligence and Analytics for Supply Chain Optimization
    W15.M38.A - Role of Business Analytics in Supply Chain Optimization.
    W15.M38.B - Frequent Pattern Mining and Association Rules – An example
      W15.M39. Fuzzy Logic and Blockchain applications to  Supply Chain
            W15.M39.A - Fuzzy Logic Applications in Supply Chain
            W15.M39.B - Blockchain Technology: Concept and Application in Supply Chain
      W15.M40. Integration of SCM, ERP and CRM systems
            W15.M40.A - Integration Of SCM, ERP And CRM : Application of Value Stream   Mapping                         
            W15.M40.B - Advantages of Value Stream Mapping for Supply Chain Integration
    W15.C.Conclusion Weekly Assessment - MCQ 



    Dr. P. Chitramani

    Avinashilingam Institute for Home Science and Higher Education for Women

    Dr. P. Chitramani, Professor in Business Administration, Avinashilingam Institute for Home Science and Higher Education for Women, graduated with a Bachelors in Management from PSG College of Arts & Science, Masters in Business Administration from PSG College of Technology and M.Phil., and Ph.D. from Avinashilingam University for Women, Coimbatore. Her area of doctoral research was Marketing to the Bottom of the Pyramid. Her areas of interest and expertise are Strategic Management and Corporate Governance, Supply Chain Management, Customer Relationship Management, Integrated Marketing, IT Business Processes and Data Analytics. With 27 years teaching, research and consultancy experience, she has accomplished 7 funded corporate consultancy projects, 3 funded developmental projects. With several publications in national and international journals has Google Scholar Citations numbering 83, h-index: 5, i10-index-2 and Scopus Citations numbering 8, h-index: 2. She has 15 years offshore teaching experience at Tanzania. She is the Course Coordinator for SWAYAM - MOOC in Supply Chain Management.