Tourism is a dynamic and service-driven industry, and to be successful tourism enterprises need to deliver great products and high-quality customer service. Many tourism projects tend to focus on the initial stages of a business development such as assessment, planning and investment

Tourism has turned out to be an economic booster contributing to the economic development of many countries over the last few decades. People see holidays as a necessity, and not as luxury in the present scenario. Tourism calls for coordination and cooperation between travel agents, tour operators, and tourists. Tourism has a few major elements — destinations, attractions, sites, accommodation, and all ancillary services.

It involves the management of multitude of activities such as studying tour destination, planning the tour, making travel arrangements and providing accommodation. It also involves marketing efforts to attract tourists to travel to particular destinations

The course supports to understand the tourism operation and management techniques in Indian context also provided few examples.

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